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Busy Tag® General Terms and Conditions
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(Last updated 07-nov-2024)
The following terms and conditions (the “Terms”) govern your use of the Busy Tag website (the “Site”) and the services provided through the Site (collectively, the “Service”). The Service is owned and operated by Busy Tag LTD (“Busy Tag”).
By accessing or using the Service, you (the “User”) agree to these Terms, including any other rules, policies, and procedures that Busy Tag may publish on the Site from time to time. If you do not agree to these Terms, you must not use the Site.
Busy Tag provides various services, including but not limited to the purchase of products, payment processing, transaction handling, product manufacturing, packaging, order fulfillment, and customer service.
1. Access to the Service
The Service is intended for your personal use only, unless you are authorized by a corporation, organization, or other third party to access the Service on their behalf. If you are accessing the Service on behalf of an entity, you confirm that you have the authority to bind that entity to these Terms.
Busy Tag reserves the right to change, suspend, or discontinue any aspect of the Service at any time, including the availability of any features or content. Busy Tag may also impose limits on certain features or restrict access to parts or all the Service without prior notice or liability. If you are an individual, you certify that you are at least 18 years of age and legally permitted to use the Service.
2. Modifications to the Terms
Busy Tag reserves the right, at its sole discretion, to modify these Terms at any time by posting the updated Terms on the Site. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
3. Use of the Site
Users are prohibited from engaging in any form of harassment, including via email, chat, or using obscene or abusive language. Impersonation of others, including Busy Tag staff, other users, or visitors, is strictly prohibited. You may not upload, distribute, or otherwise publish any content that is defamatory, obscene, threatening, or illegal, or that violates the rights of others. Commercial content may not be uploaded or used to solicit others to join any other commercial online service or organization.
4. Third-Party Links
For your convenience, Busy Tag may provide links to third-party websites. However, Busy Tag has no control over these sites and is not responsible for their content or practices. Accessing third-party links is at your own risk, and Busy Tag encourages feedback regarding both its own Site and any linked sites.
5. Payments and Fees
Busy Tag may store your payment information, with your consent, for future purchases and charges. Payment methods currently accepted include PayPal, VISA, Maestro, American Express, and MasterCard. Busy Tag may also accept other payment methods at its discretion.
When you purchase a product or service that incurs a fee, you will be charged the current fee at the time of purchase, which may be subject to change. Promotional events or new services may also have different pricing, effective when posted on the Site.
By placing an order, you confirm that you are authorized to use the payment method provided and, in the case of card payments, that you are either the cardholder or have the cardholder’s express permission to use the card.
Busy Tag reserves the right to refuse or cancel any order at its discretion. Busy Tag will not be liable for any refusal to process a transaction after processing has begun. All payments are quoted in U.S. dollars or Euros, as selected by the User, and the User is responsible for paying all applicable fees and taxes.
6. VAT and Pricing Policy
Busy Tag is committed to transparent pricing for all products:
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Inclusive Pricing: Prices listed on the Site include VAT for customers based in Latvia at the current rate of 21%. The same price applies to all customers, regardless of their VAT status.
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VAT for Intra-Community Supplies: EU business customers who provide a valid VAT number during checkout will not be charged VAT. The sale will be classified as an intra-community supply, and the customer will be responsible for accounting for VAT in their own country.
In cases where VAT is not applied, pricing policy adheres to being consistent across the board. Meaning, if the price is listed at 50 EUR, it will remain 50 EUR even if VAT is not applied at check-out. If VAT is applied, your payment will still be at 50 EUR, but this price will now include 21% VAT.
7. Shipping and Returns
All purchases are subject to Busy Tag’s Returns Procedure and Refund Policy. The risk of loss and title for products pass to the User upon delivery to the carrier. Busy Tag reserves the right to charge the User for any damages up to the purchase price of the damaged products. Returns for damaged products are subject to the Return Procedures detailed below.
8. Return Procedures
All returns must be made within 30 days of the product shipment date, or as otherwise stated on the product’s sales page. Products must be unused and returned in accordance with instructions provided by Busy Tag’s Customer Support. Users are responsible for the cost of shipping and handling returns. Unauthorized returns will not be refunded and may be disposed of at Busy Tag’s discretion.
9. Product Descriptions
While Busy Tag strives to provide accurate product descriptions and images, we cannot guarantee that they are entirely accurate. Product specifications, prices, packaging, and related services may change without notice as part of continuous product development.
10. Purchase of Products
Busy Tag is not liable for special losses due to customer circumstances, indirect or consequential losses, or wasted expenditure. It is the User’s responsibility to ensure that delivery information is accurate. Busy Tag is not responsible for failed deliveries due to incorrect information. Changes to delivery details can be requested via email before the order is processed.
Busy Tag reserves the right to refuse or cancel orders listed at incorrect prices. If an order is canceled after payment, Busy Tag will refund the payment.
11. Delivery
Delivery is available worldwide, with varying charges based on location. Busy Tag provides estimated delivery times but cannot guarantee specific delivery dates. The User assumes responsibility for the products upon delivery, and ownership passes to the User when full payment is received.
12. Release
Busy Tag does not guarantee the delivery of advertised collaborations and is not liable for any damages resulting from the failure to receive anticipated benefits.
13. Trademarks
If you use Busy Tag’s trademarks in reference to Busy Tag products or services, you must attribute the trademark to Busy Tag. You must not use Busy Tag’s trademarks in a way that is confusing, misleading, or disparaging.
14. Copyright
The content of the Site, including text, graphics, and code, is the property of Busy Tag. You may download or print portions of the Site for personal use or place an order with Busy Tag. Any other use of the Site’s content is prohibited without Busy Tag’s authorization.
15. Indemnity
You agree to indemnify and hold Busy Tag harmless from any claims arising from your breach of these Terms, your violation of any law, or the rights of any third party.
16. Limitation of Liability
Busy Tag is not liable for special or consequential damages arising from the use of the Site or the performance of products, even if Busy Tag has been advised of the possibility of such damages. Some jurisdictions may not allow the exclusion of liability for consequential damages, so this limitation may not apply to you.
17. Law and Jurisdiction
If a dispute arises, Busy Tag encourages you to first seek resolution through direct contact. Disputes related to product purchases and these Terms are subject to the jurisdiction of courts located in the Republic of Latvia.
18. General
These Terms do not create any agency, partnership, or joint venture between you and Busy Tag. If any provision of these Terms is found to be invalid, the remaining provisions will continue to be enforced. Busy Tag’s failure to act on a breach does not waive its right to act on similar breaches. Busy Tag may amend these Terms at any time by posting the updated Terms on the Site, with immediate effect upon posting.
CONTACTS
Busy Tag LTD
20A-1 Marijas street
Riga, Latvia, LV-1011
+371 27755544